Information

Bharat Bill Payment System (BBPS) is a RBI mandated system which offers integrated and interoperable bill payment services to customers across geographies with certainty, reliability and safety of transactions. It offers bill payment services to customers through network of agents or online, allowing multiple payment modes and provides instant confirmation. It will facilitate a cashless society through migration of bill payments from cash to electronic channel.

Why BBPS?

• Interoperable: BBPS will be an integrated platform connecting banks and non-banks in bills aggregation business, billers, payment service providers and retail bill outlets.
• Accessible: It will facilitate seamless payment of bills through any channel including Agent-Assisted Model at any Agent/BC outlet/bank branch/ online channels.
• Integration: BBPOU (Bharat Bill Payment Operating Unit) i.e Banks/Non-Banks will have to connect only to BBPCU (Bharat Bill Payment Central Unit) i.e NPCI (National Payment Corporation of India) to get access to all the billers. Billers need to connect to just one BBPOU to enable all customers to pay their bills.
• Clearing & Settlement: Multiple clearing and guaranteed settlements between different parties with standardized TAT.
• Complaint Management: BBPS will put in place standardized complaint management system to handle customer grievance for all kind of transactions.